Service settings

These are a set of options used to control the behaviour some payment process actions i.e:

  1. What to do with overpayments?
  2. When & how to send payment reminders?
  3. Should the user get alert & transaction emails?

Below are the available service settings configurations:

SettingDescriptionAccepted values
Allow Over PaymentAccept overpayments from your customersYES, NO
Allow Mobile Number ChangeCustomers can change their mobile number i.e to pay with a separate network/numberYES, NO
Send Acknowledgment EmailAlert customers on the payment they have made through the email given at checkoutYES, NO
Send Request EmailAlert customers that they are required to make payment on the product they have checked out via emailYES, NO
Send Expired RequestAlert customers that they would be unable to pay for the product as the window to pay has timed outYES, NO
Send Failed PaymentsAlert customers that their attempt to pay for the product has not been successful.YES, NO
Request Time LimitThe time period customers have to pay before the payment request/link expires.Integer
Response Auth TypeThis indicates the authentication to be handled when calling the merchant's callback/webhook URL depending on the authentication type the merchant gives usOAuth 2, Basic Auth, No Auth
Accept PaymentThis is a configuration to automatically mark the payment once received to be settled even if we do not receive a response back from the merchant.YES, NO
Raise InvoiceThis is a setting to allow presentment for bank payments where it allows the banks to pull and show customers the bill raised to them by merchantsYES, NO
Static ServiceThis is a setting applied to the service in cases where the end customer is given a permanent virtual bank account they can always pay into without a prior merchant request raised for them.YES, NO
Static Webhook URLThis indicates the endpoint we will push the payment to once the Static Service Feature is switched onString
Reminder CountSets how many times customers should be reminded to complete their paymentInteger
Reminder IntervalDetermines the amount of time after checkout when the first payment reminder should be sent and the period between subsequent remindersInteger
Email ReminderDetermines whether customers should get payment reminders via the email address provided at checkoutYES, NO
SMS ReminderDetermines whether customers should get payment reminders via the SMS on the phone number provided at checkoutYES, NO